Training

All Provider Services offers flexible training options for staff and clients. We provide one-on-one, small group, and streaming modalities for courses, including: Client Centered Services; Emergency Plan, including evacuation procedures; Abuse/Neglect/Exploitation; Incident Reporting; Customer Service; and more. Contact us for classes and fees.

There are a number of training courses required for all providers, owners, operators, managers, and staff. There are also requirements for client training stated in the codes.

Complete details on training requirements related to services under the iBudget Waiver can be found in Appendices B and C of the current iBudget Handbook. Most required courses are available through the TRAIN Florida learning management system (LMS). By using TRAIN Florida, providers can access online, self-paced modules and register for instructor-led sessions.

The following courses are not available through TRAIN Florida and must be completed through the Agency for Persons with Disabilities’ (APD) approved training providers: Behavioral Emergency Procedures: Visit the Behavioral Services Resources page for a list of approved curricula and training providers. CPR and First Aid: Approved vendors are listed in Appendix B of the iBudget Handbook. Medication Administration and Validation Training: To register, contact the Medical Case Manager in your local APD office for a list of approved trainers.